Foundation

This tier establishes control, structure, and baseline consistency across your core operations. It is designed for small businesses that need order, documentation, and dependable execution before scaling further.

Who this is for
Owners whose operations feel scattered and undocumented, and who need structure before anything else works.

Outcome
Clear systems, documented processes, and an operational baseline you can actually run the business on.

Scope

• Operational assessment of current systems and workflows
  
  

• SOP development for core processes
  
  

• Workflow design and process mapping
  
  

• System setup and structural alignment
  
  

• Pricing and intake process clarification
  
  

Engagement

• Fixed-scope engagement
  
  

• 30–45 days
  
  

• No ongoing management

Pricing: $2,000

Optimization

This tier moves beyond setup into active management and refinement. Quiet Ivory assumes responsibility for maintaining and optimizing daily operations while enforcing consistency and accountability.

Who this is for
Owners who have systems but lack consistency, enforcement, and operational follow-through.

Outcome
Day-to-day operations run predictably without the owner acting as the bottleneck.

Scope

• Ongoing management of administrative workflows
  
  

• Scheduling systems oversight and optimization
  
  

• Client-facing digital correspondence governance
  
  

• Invoice processing and operational tracking
  
  

• Workflow refinement based on performance data
  
  

• SOP maintenance and process enforcement
  
  

Engagement

• Monthly retainer
  
  

• 3-month minimum
  
  

• Asynchronous leadership with scheduled check-ins

Pricing: $3,500 / month

Tier Comparison Overview