privacy policy

Quiet Ivory Agency Privacy Policy

Effective Date: October 21, 2024

At Quiet Ivory Agency, located in Long Beach, California, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

• Fill out our intake questionnaire

• Book a cleaning appointment

• Communicate with us via email, phone, or our website

The types of information we may collect include:

• Name

• Email address

• Phone number

• Payment information (debit/credit card details)

• Address (for service location)

• Any additional information you provide to us

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and confirm your booking

• To communicate with you regarding your appointments and services

• To improve our services and customer experience

• To send you updates, promotions, and marketing communications (with your consent)

• To comply with legal obligations

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Encryption of payment information

• Regular security assessments

• Restricted access to personal information to authorized personnel only

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To third-party service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential

• When required by law or to protect our rights and safety

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of any inaccurate or incomplete information

• Request deletion of your personal information, subject to certain exceptions

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us here.